Frequently Asked Questions

Where is Paladin Sports Based?

Paladin Sports is based in Auckland, New Zealand, with it's primary headquarters located in Albany at "3A Tarndale Grove, Albany, Auckland 0644".

What are the Terms of Use?

The terms and conditions for using the Paladin Sports website can be found here.

What is your Privacy Policy?

Our Privacy Policy is outlined in full here. For more information, feel free to contact Paladin Sports at: 02-9939-8818.

What is a 'Pre-Order'

A Pre-Order is a system whereby a club can sell a product via the Paladin Sports online shop without committing to a set number of products in advance. Customers can "pre-order" items up until a pre-described date at which point all orders will be collated and sent into production. There will then be a 6-8 week lead time after-which all items will be delivered to customers who have pre-ordered.

How do I order customised gear?

If you would like to order custom gear for your club or team, please contact one of our salesmen who will walk you through the process and put you in contact with our designers who will begin designing your gear for you. For salesman contact details please visit our contact us page, or alternatively, email us at: This email address is being protected from spambots. You need JavaScript enabled to view it..

How do I know which size to purchase?

We have a series of comprehensive sizing charts to aid in selecting the right size for you. Please click here to view them.

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